Privacy Policy

Last updated: January 2026

1. Introduction

tradef.ai ("we", "us", or "our") operates the tradef.ai website and application. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

Information You Provide

  • Email address when subscribing to our services
  • Payment information processed securely through Stripe
  • Communications when you contact us

Automatically Collected Information

  • Usage data via Google Analytics (with your consent)
  • Session recordings via Microsoft Clarity (with your consent)
  • Device information (browser type, operating system)
  • IP address and approximate location

3. How We Use Your Information

  • Provide and maintain our services
  • Process payments and subscriptions
  • Improve user experience and product features
  • Send service-related communications
  • Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar technologies only with your explicit consent. You can manage your preferences through our cookie consent banner. Analytics tracking is disabled by default until you opt in.

Essential cookies: Required for site functionality (no consent needed)
Analytics cookies: Google Analytics, Microsoft Clarity (consent required)

5. Data Sharing

We do not sell your personal information. We share data only with:

  • Stripe: Payment processing
  • Google Analytics: Website analytics (with consent)
  • Microsoft Clarity: Session analytics (with consent)
  • Legal authorities: When required by law

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Account data is retained while your account is active and for a reasonable period thereafter. Analytics data is retained according to our providers' standard retention periods.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

8. California Privacy Rights (CCPA)

California residents have additional rights:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed
  • Opt-out of the sale of personal information (we do not sell data)
  • Request deletion of personal information
  • Non-discrimination for exercising privacy rights

9. Security

We implement appropriate technical and organizational measures to protect your personal information. Payment data is processed securely by Stripe and never stored on our servers. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please visit our About page to get in touch with us.